Telehealth Provided By Teladoc

Talk to a doctor, therapist, or medical expert anywhere you are by phone, web or app.

The right care when you need it most – Feel better when you need to.

General Health

Feel better now! 24/7 access to a doctor is only a call or click away—anytime, anywhere with no per visit fee. With Teladoc, you can talk to a doctor by phone or online video to get a diagnosis, treatment options and prescription if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor’s office, urgent care clinic or ER. Just use your phone, computer, smartphone or tablet to get a quick diagnosis by a U.S. licensed physician.

  • On-demand healthcare—wherever, whenever
  • Treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections
  • 10 minute average doctor response time
  • Visits for all ages—from children to seniors
  • State licensed, board-certified doctors with an average 20 years practice experience
  • Upon request, Teladoc can share visit information with your doctor
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Mental Health

  • Establish an ongoing relationship with a licensed therapist through video or phone sessions
  • Get support for anxiety, depression, stress/PTSD, panic disorder, grief, family & marriage issues, and more
  • Prescriptions are sent to the member’s local pharmacy, when medically necessary 
  • $200 first-time visit fee with a psychiatrist, $95 for all follow up visits with the selected psychiatrist, and $85 for each visit with a therapist other than a psychiatrist

Dermatology

  • A quick, convenient and discreet solution for treating skin conditions such as rash, acne, psoriasis, suspicious moles, and more
  • Members can upload images of their skin issue and receive a response within two days from a licensed dermatologist through Teladoc’s online message center
  • Prescriptions are sent to the member’s local pharmacy, when medically necessary
  • $85 consult fee, plus one follow-up question

Testimonials

Marian B., TX

"Your service is 100%. I’m impressed!"

Greg J., CA

"…It is beyond my best expectations. I used it today and I have to tell you it was everything you said it was and more. I had a tooth infection, I called Teladoc and in less than 5 minutes a doctor called, in 1 hour I picked up a script. UNREAL...... Going to tell everyone I know how awesome this program is. Thank you, Thank you so much"

Michael K., TX

"I have used the service a few times and it is absolutely the best thing in the whole world. I Love, Love, Love, Love, Love it."

FAQs

General Health

Yes. Teladoc members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a visit, Teladoc will connect you with a doctor licensed in your state.

Common conditions include sinus problems, respiratory infection, allergies, urinary tract infection, cold and flu symptoms and many other non-emergency illnesses.

Teladoc is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.

You cannot request to speak with a specialist directly, but our doctors may be able to provide guidance on the type of specialist you should see.

You cannot request a particular doctor. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. Please know that all Teladoc doctors are highly qualified and go through rigorous training and credentialing. We have the largest physician network of any telehealth provider with board-certified, state-licensed doctors.

Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors. View the current list of DEA controlled substances »

Teladoc does not dispense prescription drugs. Our nurses call the prescription into the local pharmacy of your choice.

Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.

We do not turn patients away because of pre-existing conditions.

You can request a Teladoc visit from anywhere in the U.S. You will speak with a doctor licensed in your home state.

Mental Health

To schedule a session, register a new account or log in to your existing account on Teladoc.com/Feelbetter or through the mobile app. Next, you’ll request a visit, answer a few questions, select a therapist, and request an appointment time. Appointments are confirmed within 72 hours.

Our licensed team can help with most common mental health concerns, including anxiety, depression, grief, family issues, and more.

Teladoc schedules therapy appointments seven days a week from 7:00 am to 9:00 pm local time. Appointments are confirmed within 72 hours.

If you’d like to visit with a psychiatrist, the initial visit is $200 per session and ongoing visits are $95 per session. Visits with psychologists, licensed clinical social workers, counselors, or therapists are $85 per session.

The program is available to adults 18 and older.

You have the option to schedule your session with a psychiatrist, who is authorized to prescribe medications.

Dermatology

To schedule a session, register a new account or log in to your existing account on Teladoc.com/Feelbetter or through the mobile app. Next, you’ll request a consult, upload pictures of your skin condition, and choose a pharmacy. Results will be available to view online within two business days.

Each consult costs $85, which includes one follow-up question.

No, this service simply allows you to upload images for a consultation. You can communicate with dermatologists through the online message center. Each consult includes one follow-up question.

© 2023 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. For dermatology consultations, members must complete a Dermatology Intake Form and upload a minimum of three images through the secure message center before each initial consultation.

 

Mental Health visits and Dermatology consultations are not available 24/7/365. Mental Health visits will be scheduled. Mental Health visits are not available to minors. All Mental Health specialists may not be available in all states.

Privacy Policy

This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.